FAQ - Workshop

Car Servicing

Majority of makes and model cars have a 6 month or 10,000km service time schedule.

However some European models will have a longer period between servicing up to 12 months.

Your mechanic can advise you of the service schedule for your vehicle.

Alternatively you can check your logbook/owners manual.

Absolutely. 

Only fully qualified mechanics can sign off on your logbook to keep your manufacturers warranty valid.

All the team at M1 are experienced and fully qualified.

Your cooling system works hard to keep the engine cool. 

Especially on hot summer days and long drives.

Coolant like other fluids in a car age over time and need to be replaced at particular service intervals.

A coolant flush will clear the coolant system of any old coolant and replace it with fresh coolant.

Automatic transmission fluids, just like your engine oil ages over time. 

To keep the automatic transmission in great working order we highly recommend automatic transmission flushes.

Car servicing at a large dealership can be pricey. 

We believe in taking care of you as well as your car by providing competitive pricing and quality products.

A lot of our customers enjoy the personal service that we pride ourselves in providing.

No worries at all.

Parts that have been removed can be put aside at your request to inspect.

Our work is completely transparent and there is no issue whatsoever in showing the work completed.

Log Book Servicing

Yes we can!

Our team of fully qualified mechanics can sign your logbook.

This will allow you to keep your manufacturers warranty.

Your new car warranty that is provided by the manufacturer will not be affected.

Any fully qualified mechanic can sign off on the logbook service. 

However, if you have an extended warranty from the dealership you will need to read the fine print.

At times they can insist your extended warranty from them is only valid if you service your vehicle with them.

Brakes

9 times out of 10 your brakes will be squealing due to the material on the brake pad has worn down.

It is time to replace your brake pads.

You may also require your brake rotors to be machined or replaced.

Brake pads require a smooth and even surface to be effective.

It is highly recommended to replace your brake rotors or have them machined when replacing your brake pads.

Warped rotors or discs will send a pulse through your vehicle when you apply the brake.

Warping can happen when hot discs are met with cold water. 

Let your rotors cool down before washing your wheels.

Suspension

Soft suspension and worn suspension components will greatly increase your braking distance.

This can be the difference between avoiding an accident or even causing one.

However you will want to have your brakes and tyres also checked at the same time.

Suspension components can wear unevenly.

Your right hand shock absorber may fail and cause the car to pull to one side.

Therefore, it is highly recommended to have both sides of your suspension replaced at the same time.

This will provide you will a straight and even ride.

Most importantly, have a wheel alignment completed after any suspension work.

Absolutely. 

Our team love making your vehicle customised to your needs.

4Wding and making your vehicle practical for work are our speciality.

Up to date advice is given in relation to laws and regulations.

We can also issue modification plates for suspension lifts.

Ask us about what you can legally do with your suspension today! 

Wheel Alignments

Do you find you are chewing through tyres?

Scrubbing inside and outside edges of your tyres is a tell tale sign that your wheel alignment is out.

Tyres being over-inflated and under-inflated can also cause uneven wear.

It does not take much to change the wheel alignment on your vehicle.

Most of the time you may not even realise that it has changed.

Some of the most common are pot holes and clipping gutters.

It can also be affect if you have had work done to the suspension or changed your tyres. 

Wheels when they are unaligned will fight with each other for the direction that the tyre is pointed it in.

You find yourself constantly pulling one side of the steering wheel to correct the car.

Tyres & Rims

This can vary greatly depending on driving conditions.

If you live in an area where there are a lot of roundabouts it can decrease the life of your tyres.

Especially compared to regular highway use.

However an average tyre in normal conditions you may expect 40,000kms from your tyres.

 

Tyres need to be replaced when they have worn below the wear indicators. Your mechanic will check your tyre tread depth at each service.

They will advise you if your tyres are wearing evenly and if you should replace them at the next service.

However you may not be aware that tyres that are over 10 years old are also advised to be replaced.

The rubber ages over this time and may have age cracks on the side wall.

Therefore compromising the structure of the tyre.

Run Flat tyres are designed to be able to be driven on when they are flat.

The structure of the tyre is designed differently to protect the rim from damage even though the tyre is flat.

This does typically make them more expensive.

Your tyre size is printed on the side wall of your tyre.

It will look like this for instance:

195/45/R16 94Y

The first number is the width of the tyre.

Followed by the second number that indicates the ratio.

The Rim size is the number following the R.

Lastly, the number at the end is the loading rating.

You can check the tyre pressure for your tyres in your owners manual.

 

The legal limit of increase in rim size is 2 inches above what the vehicle has standard from the manufacturer.

 

UTQG is the grading of the thread pattern.

It grades the wear of the tyre. 

For instance, one tread pattern may be rated as grade 200 and will wear twice as long compared to a tyre grade 100. 

Rotating your tyres and wheel alignment checked/adjusted each service will give you longer life in your tyres.

Nitrogen is a great option for better ride quality of your tyres.

It also keeps the temperature of the tyre lower which will in turn help your tyres last longer.

Warranty

Let’s talk about it.

We take pride in our workmanship and back it up with a warranty period.

If there is a mistake that has been made we are more than happy to rectify the error.

Our business is fully insured.